Can the Right Business WiFi Solution Enhance the Employee Experience?

The right business WiFi solution can have a tremendous impact on the mobility, performance and engagement of employees. According to a research report by the Economist Intelligence Unit, employees who consider their employers to be on the forefront of mobile technology indicated they were more productive, creative, and satisfied in their jobs and loyal to their company.

The study’s researchers surveyed 1,865 employees around the world in a variety of industries and functions. The respondents who described their employers as mobile pioneers provided higher scores on every measure of engagement and performance.

Conversely, those employees who believed their employers were behind the eight ball on mobility usage scored markedly lower. For example, the employees of mobile pioneers scored 16% higher for productivity, 18% for creativity, 23% for satisfaction and 21% for loyalty.

What do these findings suggest?

The major take-away from this report is the opportunity IT leaders have to positively affect organizational performance through mobility initiatives. IT leaders should focus their mobile strategies on creating remote and flexible working conditions. They must also leverage mobile technology to support collaboration.

The latest cloud-based business WiFi solutions can help enhance the employee experience. Managed wireless LAN is a hosted option that shifts the monitoring and management responsibilities for the wireless network to a service provider. Outsourcing the wireless network can improve an organization’s mobility efforts in a number of ways.

With the right service provider, you gain access to the latest innovations in business WiFi technology – without the expense of an in-house upgrade. Migrating to a service provider’s solution avoids technological obsolescence. Your network remains technologically up-to-date without forklift upgrades.

In addition, you can offload the day-to-day monitoring and management of your business WiFi network to a service provider. Your IT staff can refocus its efforts on more strategic initiatives that accomplish corporate goals.

Mobile technology has transformed the work environment over the past decade and will continue to affect the employee experience significantly in the coming years. Developing the right mobile strategies for your business can have a major effect on your employees, and in turn, your business performance. Therefore, every decision regarding your mobile technology deployments should consider the value provided to employees. The more you create a positive employee work experience, the more you can enhance company performance and attract the best qualified talent.

To learn more about business WiFi solutions, download FairPoint Communications’ latest white paper titled “How Managed Wireless LAN Solutions Transform Business Operations.”

Bob is the Product Manager responsible for Hosted PBX at FairPoint Communications, a leading provider of advanced communications technology in northern New England and 14 other states across the U.S.