• At FairPoint Communications, we are committed to helping businesses learn how they can become more productive, efficient, resourceful, and profitable with the right telecommunications mix. We’ve created this educational content just for you and we’re really glad you’re here.
  • cloud-based-call-center-solutions

    Top 16 Benefits of Cloud-Based Call Center Solutions

    January 3, 2017

    Because inbound customer calls are critical to business success, you need to make the most of every phone interaction. Fortunately, today’s call center solutions provide sophisticated technology to help enhance

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  • commercial wifi

    What the 802.11AC Standard Revolution Means for Commercial WiFi

    December 29, 2016

    Over the years, a number of wireless standards have been adopted by the technology community for commercial WiFi applications. The first standard, 802.11, was introduced in 1997. The newest standard

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  • contact center solutions

    Why Choose FairPoint for Cloud Contact Center Solutions

    December 27, 2016

    FairPoint Communications’ cloud-based contact center provides a robust set of features and options that can help transform your business’ contact center into a high-productivity asset. With FairPoint’s contact center solution,

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  • wifi providers

    Benefits of Using a WiFi Service Provider

    December 22, 2016

    During the past few years, the number of wireless devices requiring network access has grown substantially, and will continue to skyrocket over the next few years. According to ABI Research,

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  • Winter Storm Preparedness

    Are You Ready for Winter Storms? FairPoint Offers Preparedness Tips

    December 22, 2016

    As winter sets in across Northern New England, the FairPoint team has put together a few resources and reminders to help you prepare for the coming months. First, remember that

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