• At FairPoint Communications, we are committed to helping businesses learn how they can become more productive, efficient, resourceful, and profitable with the right telecommunications mix. We’ve created this educational content just for you and we’re really glad you’re here.
  • cloud contact center solutions

    How Cloud Contact Center Solutions Help Build Customer Relationships

    January 17, 2017

    Cloud Contact Center solutions typically are implemented in call center environments that handle large volumes of phone calls. These call centers perform a variety of functions, such as customer service,

    Read More

  • wireless lan solutions

    The Design Evolution of Wireless LAN Solutions

    January 12, 2017

    When it comes to wireless LANs, today’s businesses have a choice — implement a solution with on-premises physical controllers or deploy a cloud-based wireless managed by a service provider. Many

    Read More

  • cloud contact center systems

    Cloud Contact Center Systems Provide Coaching Tools for Employee Training

    January 10, 2017

    Companies of all sizes must ensure their employees are performing at the highest levels and working together to accomplish the business’ strategic initiatives. Fortunately, technological advancements, such as Hosted PBX

    Read More

  • wifi for small business

    Why Hosted WiFi Makes Good Sense for Small Businesses

    January 5, 2017

    Smaller companies often face insurmountable challenges when building an in-house wireless infrastructure. Fortunately, some service providers have designed solutions to overcome common obstacles. Here are some key reasons why every

    Read More

  • cloud-based-call-center-solutions

    Top 16 Benefits of Cloud-Based Call Center Solutions

    January 3, 2017

    Because inbound customer calls are critical to business success, you need to make the most of every phone interaction. Fortunately, today’s call center solutions provide sophisticated technology to help enhance

    Read More