• At FairPoint Communications, we are committed to helping businesses learn how they can become more productive, efficient, resourceful, and profitable with the right telecommunications mix. We’ve created this educational content just for you and we’re really glad you’re here.
  • contact center solutions

    Why Choose FairPoint for Cloud Contact Center Solutions

    December 27, 2016

    FairPoint Communications’ cloud-based contact center provides a robust set of features and options that can help transform your business’ contact center into a high-productivity asset. With FairPoint’s contact center solution,

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  • wifi providers

    Benefits of Using a WiFi Service Provider

    December 22, 2016

    During the past few years, the number of wireless devices requiring network access has grown substantially, and will continue to skyrocket over the next few years. According to ABI Research,

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  • Winter Storm Preparedness

    Are You Ready for Winter Storms? FairPoint Offers Preparedness Tips

    December 22, 2016

    As winter sets in across Northern New England, the FairPoint team has put together a few resources and reminders to help you prepare for the coming months. First, remember that

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  • optimize your home or business network

    Tips to Help You Optimize Your Home or Business Network

    December 21, 2016

    No matter what you’re using the Internet for; you want your internet connection performing at the top available speed. Whether it’s your home or your business network, you can use

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  • cloud contact center

    Increase Efficiency & ROI with VoIP/ACD Reporting

    December 20, 2016

    Businesses have been using Private Branch Exchange (PBX) systems to for decades. In recent years, the PBX has evolved to support voice over IP (VoIP) technology. These newer-generation VoIP-enabled PBXs,

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