• At FairPoint Communications, we are committed to helping businesses learn how they can become more productive, efficient, resourceful, and profitable with the right telecommunications mix. We’ve created this educational content just for you and we’re really glad you’re here.
  • optimize your home or business network

    Tips to Help You Optimize Your Home or Business Network

    December 21, 2016

    No matter what you’re using the Internet for; you want your internet connection performing at the top available speed. Whether it’s your home or your business network, you can use

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  • cloud contact center

    Increase Efficiency & ROI with VoIP/ACD Reporting

    December 20, 2016

    Businesses have been using Private Branch Exchange (PBX) systems to for decades. In recent years, the PBX has evolved to support voice over IP (VoIP) technology. These newer-generation VoIP-enabled PBXs,

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  • wireless-telecom-network-solutions

    Why Users Select Wireless Telecom Network Solutions

    December 15, 2016

    According to a TechTarget survey of 89 IT professionals, several attributes draw users to wireless LANtelecom network solutions. As a technology media company, TechTarget provides online content for technology buyers.

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  • cloud contact center

    How ACD Works in a Call Center

    December 13, 2016

    When a call center receives a fairly large volume of calls, it can install an Automatic Call Distribution (ACD) system to handle the incoming calls in an efficient manner. An

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  • WiFi Solutions for Business

    How WiFi Solutions for Business Evolve with Mobility Requirements

    December 8, 2016

    As mobility demands grow for businesses, WiFi solutions must keep pace. In the not-so-distant past, IT departments standardized on wireless devices, and offered them to a limited number of employees.

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