• At FairPoint Communications, we are committed to helping businesses learn how they can become more productive, efficient, resourceful, and profitable with the right telecommunications mix. We’ve created this educational content just for you and we’re really glad you’re here.
  • PBX in hosted environment

    What is PBX Service in a Hosted Environment?

    September 6, 2016

    What is private branch exchange (PBX) service in a hosted environment? Simply put, it’s the virtual equivalent of the traditional, equipment-based business phone system. A hosted PBX service connects employees

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  • virtual PBX

    What is a Virtual PBX?

    August 30, 2016

    Ever since Voice over Internet Protocol (VoIP) surfaced as a game-changing technology, the virtual PBX has become a popular communications solution for businesses of all sizes. PBX stands for “private

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  • VoIP PBX

    VoIP PBX Solutions: Hosted vs. Premise-Based

    August 23, 2016

    To access Voice over Internet Protocol (VoIP) capabilities, businesses can leverage a hosted PBX solution or deploy a premises-based IP PBX. Here’s the difference between these two options: With on-premises

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  • PBX for remote employees

    Using a Hosted PBX System to Support Remote Employees

    August 16, 2016

    Historically, IT departments had an issue supporting remote workers who were viewed as islands within the company. Now, with technologies like hosted PBX, businesses of all sizes can staff and

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  • small business hosted pbx

    Hosted PBX Solutions for Small Businesses Help Level the Playing Field

    August 9, 2016

    In today’s competitive marketplace, small-to-medium-sized businesses continually look for ways to slash costs without sacrificing service or quality. Hosted PBX solutions for small businesses are one of the most impactful

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