Why You Should Consider VoIP Business Phone Service

For business phone service, Voice over Internet Protocol (VoIP) technology provides numerous advantages over traditional solutions. Some of the benefits that are driving the growth of business VoIP include:

  • Greater Flexibility and Mobility – Because VoIP integrates advanced capabilities into your phone service, you aren’t tied to your office desk. Phone features are accessible from anywhere you can access an Internet connection. In addition to being able to make and receive calls, examples of these business-transforming features available away from the office include voicemail to email transcription, conferencing, call routing, follow-me service and more.
  • Improved Productivity – The capabilities included in many hosted VoIP solutions can have a dramatic impact on your business productivity and efficiency. The available tools with your service streamline how you communicate internally and with your customers, allow your staff to be more accessible, provide coaching opportunities for agents and salespeople, eliminate the need to rely solely on retrieving voicemail messages, create conferences on-the-fly, and more.
  • Ease-of-Use – Hosted VoIP business phone service is extremely user-friendly. Simple installation and operation of your system means you and your employees can be up and running in no time. No lengthy and complex learning curves. No memorizing special codes to access features. In many cases, you simply access your existing broadband connection by plugging in your desktop IP phones. And if you need more capacity in the future, you can easily add extensions.

These are just a few of the reasons you should consider a VoIP business phone service. Compared to traditional telephone service, VoIP technology has more to offer and has become a popular communications choice among businesses of all sizes.

To learn more about business phone service, download FairPoint Communications’ latest white paper titled “The Complete Guide to Hosted VoIP.”

By providing more streamlined, intelligent and cost-efficient solutions, FairPoint Communications helps businesses of any size get the most from their voice applications. FairPoint offers two voice options: Hosted PBX and SIP Trunking. A cloud-based voice service, FairPoint’s Hosted PBX eliminates capital investments in telecommunications equipment. SIP Trunking leverages an organization’s existing on-premises equipment by connecting it to FairPoint’s advanced softswitch network. Both options simplify network requirements, provide access to enhanced features and lower operational costs.

For more information on FairPoint Hosted PBX or SIP Trunking solutions, visit http://business.fairpoint.com/advanced-business-services/voice-services/.

Chris is the former Vice President of Product Management at FairPoint Communications, a leading provider of advanced communications technology in northern New England and 14 other states across the U.S.