How Important Are Amenities in a Data Center Colocation Facility?

When your staff spends a significant amount of time working in a data center, you want to offer them certain amenities. Today’s data center colocation solutions must provide more than just space to house your IT equipment. For the highest-performing operation, your team requires a number of additional accommodations.

Amenities cover three main areas:

  1. The onsite amenities
  2. The amenities close to the data center
  3. The onsite technical support offered by the provider

Onsite Amenities

Data center colocation providers differentiate themselves by offering the most value-added services. In addition to the required space, power, cooling, connectivity and security capabilities, the best solutions provide several onsite amenities. These accommodations include:

  • Offices and work stations
  • Conference rooms
  • Access to phones, copy machines, fax machines, etc.
  • Kitchen facilities
  • Break rooms and relaxation lounges
  • Storage facilities for client equipment
  • Secure loading docks and freight elevators

Nearby Amenities

The location of the data center is a critical evaluation criterion. The location must meet specific requirements, including proximity to the corporate office, geographic stability, and access to adequate power.

However, other location amenities should be considered as well. For example, are restaurants nearby to supply meals for your IT staff working at the data center? What about lodging? If someone from another area needs to visit your site, will you have a place for them to stay?

Also, what transportation services can you access? Is an airport nearby? If you will need to accommodate visitors from outside the country, is an international airport within a reasonable distance? Is railroad service available? How about taxi and courier services?

Onsite Provider Support

In addition to the on-site and nearby amenities, businesses look for the provider to staff technical experts who will be available around-the-clock. Access to support whenever you need it can be a major differentiator among different data center colocation solutions.

Examples of support services include engineering support, technical support and a help desk available 24/7 to provide fast response times.

Compared to building and operating your own in-house facility, using a data center simplifies data center management. However, you also want your IT staff to have access to as many amenities as possible.

Therefore, part of your evaluation of different solutions needs to include the comfort factor. You should consider everything from how easily your IT staff will be able to enter and exit the facility, to where they can go for some needed down time. Providing ample amenities can go a long way toward enhancing management of an off-site data center.

FairPoint’s data centers provide organizations with network connectivity and rack space in physically secure, reliable locations. Businesses can use this space as primary or secondary data center sites. In addition, data center colocation space can also be employed as an essential part of a comprehensive disaster recovery strategy. FairPoint’s data centers are strictly controlled environments with essential power, cooling, connectivity and security features – including continuous video monitoring and keycard access at ingress points.

For data center colocation services that address your remote storage, off-site IT and disaster recovery requirements, call FairPoint Data Center Services (1.866.984.4001) or visit www.fairpoint.com/businessclassdatacenter.

FairPoint Communications

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