Category: Hosted PBX

  • cloud contact center systems

    Cloud Contact Center Systems Provide Coaching Tools for Employee Training

    January 10, 2017

    Companies of all sizes must ensure their employees are performing at the highest levels and working together to accomplish the business’ strategic initiatives. Fortunately, technological advancements, such as Hosted PBX

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  • PBX in hosted environment

    What is PBX Service in a Hosted Environment?

    September 6, 2016

    What is private branch exchange (PBX) service in a hosted environment? Simply put, it’s the virtual equivalent of the traditional, equipment-based business phone system. A hosted PBX service connects employees

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  • virtual PBX

    What is a Virtual PBX?

    August 30, 2016

    Ever since Voice over Internet Protocol (VoIP) surfaced as a game-changing technology, the virtual PBX has become a popular communications solution for businesses of all sizes. PBX stands for “private

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  • VoIP PBX

    VoIP PBX Solutions: Hosted vs. Premise-Based

    August 23, 2016

    To access Voice over Internet Protocol (VoIP) capabilities, businesses can leverage a hosted PBX solution or deploy a premises-based IP PBX. Here’s the difference between these two options: With on-premises

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  • PBX for remote employees

    Using a Hosted PBX System to Support Remote Employees

    August 16, 2016

    Historically, IT departments had an issue supporting remote workers who were viewed as islands within the company. Now, with technologies like hosted PBX, businesses of all sizes can staff and

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